Report a problem

THIS FORM CAN ONLY BE COMPLETED BY THE RETAILERS WHO PURCHASED DIRECTLY FROM RS FURNITURE

RETAIL CUSTOMERS MUST REPORT PROBLEMS TO THE POINT OF PURCHASE

Do you have an issue with one of our products?

Please complete the form below

Please Note we require a clear indication and photo showing what piece/item has the problem.

We also require a photo of the batch label normally located under the recliner.

We cannot no longer deal with problems unless EVERY field on this form is completed and all the information requested is supplied including date of purchase and invoice number.

Unless otherwise agreed we DO NOT deal directly with your customers.